How can we help?
Questions about a document, your account or a charge? Send us a note and a real person on our team will get back to you by email.
Email us at
support@careerzoom.net
Write from the email address you signed up with, so we can find your account right away.
Pick the topic, we will route it
Each link opens an email with the subject already filled in, so your message reaches the right person.
Documents and the generator
Something looks off in a letter, a download did not work, or you are not sure which document fits your situation.
Ask about a documentBilling and payments
Questions about a charge, your plan or an invoice. You can cancel your subscription anytime from your account.
Ask about billingAccount and sign-in
Trouble signing in, changing your email, or deleting your account and data.
Ask about your accountWhat to include in your message
A few details up front save a round of back and forth.
- 1Your account email, if it is different from the address you are writing from.
- 2The document type, for example cover letter, resignation letter or transcript request.
- 3What happened, and what you expected to happen instead.
- 4A screenshot, if something looks wrong on screen.
Before you write in
Sign in to your account. Your documents are listed on the dashboard.
Yes. You can edit it in the builder before downloading, and the Word version can be changed further in Microsoft Word or Google Docs.
Word (.docx) and PDF.
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